We use optional analytics to understand traffic. Marketing tags load only if you allow. See our Privacy Policy for details.
GOTDY (Image Expression Co.) — custom photo magnets made to order. We want your order to arrive as quickly and smoothly as possible. Here is how shipping works.
Last updated: April 4, 2026
Custom photo magnets are produced after you place your order. We typically need about 2–3 business days to prepare your items before they are handed to the carrier. Busy seasons can add a little time; the best available delivery estimates for your address are shown at checkout.
Need something by a specific date or interested in expedited options? Reach out as soon as you can — see Questions below — and we will do our best to help.
We work with printing and fulfillment partners to get orders out efficiently. Depending on inventory, capacity, and your delivery address, your package may ship from the fastest available location — sometimes that means routing through a facility outside your country so you still get the quickest path we can offer.
If your package ships from outside the United States, tracking may show limited updates until the shipment is handed to a domestic courier. If anything looks unclear, contact us and we will look into it with you.
When your order ships, you should receive an automated email with tracking information at the address you used at checkout (usually sent through Shopify). If you do not see it, check your spam or junk folder.
If you ordered multiple items, they may arrive in separate packages. You should receive tracking for each shipment when it goes out.
Need to change where your order is going? Contact us as soon as possible using the options under Questions. If your order has not yet shipped, we will try to update it for you. Once it is with the carrier, changes may not be possible and you may need to work with the courier directly.
Shipping costs, taxes, and estimated delivery windows are calculated at checkout based on your location and the options you choose. Please review them carefully before you pay — they are the most accurate snapshot we can show for your order.
We are glad to help. Email info@gotdy.ocm, or visit our Help & FAQ page for more ways to reach us.
